Privacy Policy

1. Introduction

The protection of your privacy is a very serious concern to the NOVOMATIC Technologies Poland Sp. z o.o. therefore we want you to be able to visit our web pages without being concerned about security issues. It is generally possible to use our website without the disclosure of personal data. The following Privacy Statement will provide you with an overview of how the NOVOMATIC Technologies Poland Sp. z o.o. guarantees the protection of your privacy, the type of data being collected as well as its main purpose.

2. IP Address

The IP address is transmitted on every server request to let the server know where the response has to be sent. Your Internet Service Provider (ISP) gives you an IP address as soon as you connect to the Internet, and the ISP can retrace which IP address was assigned to which of its customers at any given time. For as long as the IP address is saved, it is theoretically possible to identify the owner of the Internet connection via the ISP. For this reason, we and our statistics providers do not save the IP address permanently but only temporarily for session recognition and for security reasons (for example to ward off hacker attacks). The IP address is deleted after 90 days, so that any collected data are made anonymous and it is no longer possible to identify the user, not even via the ISP. Due to the fact that NOVOMATIC Technologies Poland does not match IP addresses with other data that enable it to identify the owner of the Internet connection, saving the IP address cannot be treated as processing of your personal data by NOVOMATIC Technologies Poland Sp. z o.o.

3. Cookies

3.1. The Purpose of Cookies

To allow you to use the NOVOMATIC Technologies Poland Sp. z o.o.’s website without any restrictions, we use what are referred to as session cookies. Session cookies are tiny parcels of information that are automatically saved to the memory of the website visitor’s computer. In a session cookie a randomly created and unique identification number is deposited, a so-called session ID. A cookie additionally contains information on its origin and its life span. These cookies are unable to save any other kind of data. Placing session cookies on your computer does not enable us to see the files on your computer.

After you conclude your session, i.e. after you close your browser window, the session cookies are automatically deleted.

You need to activate session cookies to be able to use website services which require authentication.

3.2. Tracking Cookies

Whenever you visit our website, some of the data we collect is used for statistical evaluation. The extent of such data is described below. The data are only used internally and serve primarily to continuously improve our website and adapt it to suit your business or personal requirements.

For tracking purposes, we employ the Matomo (formerly Piwik) tool ( During a visit to our website we collect and evaluate the following data which your browser sends to our server. The data are collected using JavaScript which is run from each web page. JavaScript places a tracking cookie on your computer to identify your browser session and to recognize repeated access to the website.

The following data are collected:

Request (name of the requested data file e.g. including parameters;

Browser type and version;

Browser language;

Operating system used;

Internal resolution of your browser window;

Screen resolution;

JavaScript activation;

Installed plugins (Java, Flash, Real, Quicktime);

Cookies on/off;

Color bit depth;

Referrer URL (the previously visited website including parameters, e.g. search items in search engines);

IP address to identify country of origin. The IP address itself is only used for geographical allocation and to identify the provider, and is immediately deleted again afterwards;

Time and date of accessing;


4. Privacy policy

NOVOMATIC Technologies Poland Sp. z o.o. regards privacy (data protection), information security and reliability as the basis for stable and successful customer relations. We would therefore like to take this opportunity to inform you about the Privacy Policy we have in place for the entire [Company].

4.1. Privacy Principles

The protection of your privacy and the security of personal data is a matter of great importance to us.

All data applications operated by NOVOMATIC Technologies Poland Sp. z o.o. comply with the provisions of the General Data Protection Regulation of the European Union (abbreviated as GDPR) as well as other area-specific regulations. In accordance with Article 5 GDPR, all employees are required to process personal data in a lawful and fair manner.

Compliance with the data protection and data security regulations is guaranteed by the following binding measures:

Privacy Policy

Privacy Management System

4.2. Information Security and Data Protection Policy

On account of the assessment of privacy-related processes and the relevant data protection legislation, a written Information Security and Data Protection Policy was drawn up for NOVOMATIC Technologies Poland Sp. z o.o. to serve as a basis for the implementation of the Privacy Management System.

4.3. Information Security Management System

The Privacy Management System defines the rules, policies, measures, resources, methods, responsibilities, procedures and organization structures for implementing and monitoring the Privacy Program.

In connection with the continuous development of the organization and improvement of activities in the area of ensuring high security of cooperation, we maintain an information security management system in accordance with ISO/IEC 27001:2017.

4.4. Processing activities

In accordance with Article 30 GDPR, NOVOMATIC Technologies Poland Sp. z o.o. maintains a so-called ‘record of processing activities’ in which the data applications operated by NOVOMATIC Technologies Poland Sp. z o.o. as well as the relevant processing activities are documented. This existing record should always be kept up-to-date in accordance with the data protection provisions of Article 30 GDPR.

4.5. Special categories of personal data

NOVOMATIC Technologies Poland Sp. z o.o. does not process any special categories of personal data within the meaning of Article 9(1) GDPR on its website.

4.6. Guaranteed Data Protection

In principle, we do not process your personal data without binding legal basis, which may be your consent or processing within the framework of the existing contractual relationship with you and for the agreed purpose. We store your personal data in accordance with the applicable prescribed statutory time periods.

4.7. Transferring and Surrendering Data

Any transfer of personal data to third parties is made only on the grounds of a binding legal basis, which may be in particular: your consent, or when data transfers that are necessary due to a legal obligation or for fulfilment of a contract. The transfer of personal data to processors (service providers) shall, in principle, be limited to those undertakings providing sufficient guarantees to implement appropriate technical and organizational measures in such a manner that processing the personal data complies with the requirements of the GDPR and ensures the protection of the rights of the data subject.

4.8. Data Security

The technologies employed by the NOVOMATIC Technologies Poland Sp. z process your personal data (hardware, software, network, infrastructure) comply with state-of-the-art security technologies. Appropriate technical and organizational measures have been set for these procedures, in order to comply with the requirements of the GDPR.

5. Further information

NOVOMATIC Technologies Poland Sp. z o.o. has appointed data protection officer (DPO) with whom you can contact by:

regular mail sent to the address 368 Krakowska Street, 32-080 Zabierzów, Poland,

e-mail sent to the address:

In all matters regarding processing of personal data by NOVOMATIC Technologies Poland Sp. z o.o. and your rights as a personal data subject and associated with the processing of such data.

Data Protection Officer - Arkadiusz Malczyk

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